Payment System Maintenance – November 9, 2025

Sunday November 9, 2025 | 3 AM – 6 AM EST

During this time, you won’t be able to make payments online or by phone. This will affect both residential and commercial customers.

To avoid any inconvenience, we recommend completing any payment activities before the maintenance window. We appreciate your patience and understanding as we work to improve your experience.

Questions? Visit our Support Center or email us at customersupport@clearwavefiber.com

Trouble connecting?

Explore a variety of support options if you’re having trouble connecting. 

Check Network Status

Check for any temporary network outages in your area.

Reboot Connection

Try these self-troubleshooting steps to reboot your connection.

Still need help?

Visit our contact page for business hours and support options.